Xbox user wins lawsuit against Microsoft to regain digital games library

An Xbox user has successfully sued Microsoft, regaining access to their Xbox account and digital games library after it was hacked and banned.

With Sony's announcement that it's killing production of physical PlayStation discs, there's been a lot of chatter in recent weeks surrounding physical media and digital-only gaming libraries. One concern consumers often raise is that losing access to your Microsoft account also means losing the ability to play all your games, as one Xbox user in Brazil recently found out. That was until they took Microsoft to court and won a legal battle to regain their account.

The saga began several months ago, when Reddit user Ordo_Liberal explained that after their Microsoft account was compromised and their security information was changed, Microsoft Support couldn't recover it, leaving only the option of indefinitely suspending the account. Microsoft also told Ordo_Liberal that they would need to repurchase any games they wanted to play again. Update on my last post "Microsoft deleted my acc and told me to buy my games again".

I sued their asses and won! They have to restore my acc with all my games + pay me 400$USD. Translation in comment.

by u/Ordo_Liberal in xbox Well, it turns out Ordo_Liberal wasn't going to let this slide, and in recent days they posted an update to the story (thanks, Notebookcheck), explaining that they had taken Microsoft to court under Brazil's strict consumer laws and won. According to the judgment, the court has instructed Microsoft to restore Ordo_Liberal's account within 15 days, giving them access to their digital games library, and to pay roughly $400 in damages.

Elsewhere in the world of digital game libraries, Microsoft has reportedly been working on a special "Disc-2-Digital" feature that would allow users to add a digital version of a game to their libraries using physical discs. It's rumored to be on the way soon.